|
2024/05/18
Duration:
300
min.
Starts at:
04:00 GMT
Ends at:
09:00 GMT
1713
1184849
1166849
Status:
COMPLETED
PENDING
in progress
|
Network maintenance in the US data centerThe engineers in the US data center have scheduled a network maintenance. The maintenance will occur as follows:
Maintenance start time: May 18, 2024, 00:00 EDТ
Maintenance end time: May 18, 2024, 05:00 ЕDТ
Although no service outage is expected, customers may experience brief packet loss or increased latency while the changes are carried out.
|
2024/04/24
Duration:
360
min.
Starts at:
21:00 GMT
Ends at:
03:00 GMT
1711
-823951
-845551
Status:
COMPLETED
PENDING
in progress
|
Network maintenance in the EU data centerThe maintenance will occur as follows:
Maintenance start time: Apr 25th, 2024, 00:00 EET
Maintenance end time: Apr 25th, 2024, 06:00 EET
Although no service outage is expected, customers may experience brief packet loss or increased latency while the changes are carried out.
|
2024/04/07
Duration:
90
min.
Starts at:
07:00 GMT
Ends at:
08:30 GMT
1709
-2359351
-2364751
Status:
COMPLETED
PENDING
in progress
|
Software maintenance of internal billing and support systems in the US datanceterOur system administrators have scheduled a software maintenance of the servers in our US datacenter that host our core billing and support systems. This maintenance will affect the functionality of:
- the ticketing system at SureSupport.com,
- the Account Panel for partners and clients,
- all order/renewal/upgrade/billing pages.
The maintenance will occur as follows:
Maintenance start time: Apr 07, 2024, 03:00 AM ЕDТ
Maintenance end time: Apr 07, 2024, 04:30 AM ЕDТ
Expected outage: up to 5 minutes in total
|
2024/04/06
Duration:
90
min.
Starts at:
20:30 GMT
Ends at:
22:00 GMT
1710
-2397151
-2402551
Status:
COMPLETED
PENDING
in progress
|
Software maintenance of internal billing and support systems in the EU data centerOur system administrators have scheduled a software maintenance of the servers in the EU datacenter that host our core billing and support systems. This maintenance will affect the functionality of:
- the ticketing system at SureSupport.com,
- the Account Panel for partners and clients,
- all order/renewal/upgrade/billing pages.
The maintenance will occur as follows:
Maintenance start time: Apr 06, 2024, 16:30 EDT
Maintenance end time: Apr 06, 2024, 18:00 EDT
Expected outage: up to 5 minutes in total
|
2024/04/04
Duration:
15
min.
Starts at:
08:00 GMT
Ends at:
08:15 GMT
1708
-2619451
-2620351
Status:
COMPLETED
PENDING
in progress
|
Scheduled Node.js updatesOur system administrators have scheduled an update of Node.js on all servers that support the WebApps technology.
Node.js versions will be updated as follows:
18.19.1 -> 18.20.0
20.11.1 -> 20.12.0 (lts)
21.6.2 -> 21.7.1 (current)
The update will take place on April 4, 2024, at 04:00 EDT.
Although no service outage is expected, customers with Node.js projects are advised to check the status of their projects and whether they are working properly after the update.
|
2024/03/31
Duration:
360
min.
Starts at:
07:00 GMT
Ends at:
13:00 GMT
1701
-2947951
-2969551
Status:
COMPLETED
PENDING
in progress
|
Software maintenance for all servers in the US data centerOur system administrators have scheduled software maintenance for all servers in our US data center.
The maintenance will occur as follows:
Maintenance start time: Mar 31, 2024, 03:00 EDT
Maintenance end time: Mar 31, 2024, 07:00 EDT
Expected service outage: less than 5 minutes for each server.
The purpose of the maintenance is to perform a kernel upgrade. Each server will be rebooted. The reboot usually takes less than a minute, but we cannot rule out the possibility that it may take several minutes on some machines.
|
2024/03/29
Duration:
360
min.
Starts at:
21:00 GMT
Ends at:
03:00 GMT
1700
-3070351
-3091951
Status:
COMPLETED
PENDING
in progress
|
Software maintenance for all servers in the EU data centerOur system administrators have scheduled software maintenance for all servers in our data center in Europe.
The maintenance will occur as follows:
Maintenance start time: Mar 29, 2024, 23:00 EEST
Maintenance end time: Mar 30, 2024, 03:00 EEST
Expected service outage: less than 5 minutes for each server.
The purpose of the maintenance is to perform a kernel upgrade. Each server will be rebooted. The reboot usually takes less than a minute, but we cannot rule out the possibility that it may take several minutes on some machines.
|
2024/03/29
Duration:
360
min.
Starts at:
19:00 GMT
Ends at:
01:00 GMT
1699
-3077551
-3099151
Status:
COMPLETED
PENDING
in progress
|
Software maintenance for all servers in the HK data centerOur system administrators have scheduled software maintenance for all servers in our data center in Hong Kong.
The maintenance will occur as follows:
Maintenance start time: Mar 30, 2024, 03:00 AM HKT
Maintenance end time: Mar 30, 2024, 07:00 AM HKT
Expected service outage: less than 5 minutes for each server.
The purpose of the maintenance is to perform a kernel upgrade. Each server will be rebooted. The reboot usually takes less than a minute, but we cannot rule out the possibility that it may take several minutes on some machines.
|
2024/03/23
Duration:
300
min.
Starts at:
17:00 GMT
Ends at:
22:00 GMT
1691
-3606751
-3624751
Status:
COMPLETED
PENDING
in progress
|
Network maintenance in the HK data centerThe maintenance will be performed as follows:
Maintenance start time: Mar 24, 2024, 00:01 HKT
Maintenance end time: Mar 24, 2024, 05:00 HKT
Although no service outage is expected, customers may experience brief packet loss or increased latency while the maintenance is ongoing.
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